If Reception had made that call when they were initially alerted to Madeleine's disappearance ... that could have made the crucial difference to which you refer and perhaps an earlier start to the police search.
So it's the Reception's fault now, is it? The receptionist who never mentioned Matthew Oldfield speaking to him? Matthew who seems to have been so weak and unsure of his facts that he was dismissed quite easily according to what he says;
but then it was a kind of, it was surreal when you got there, I said, you've got to phone the Police, you know, a child's been taken, and they went, oh no, she's probably just sort of woken up and he thought she's probably sort of wandered off or something like that and you thought, yeah, maybe you're right, maybe you're right, erm, can you please, it was sort of, it was kind of, it was sort a weird kind of lack of urgency, you know, he'd ring, but you had to sort and stand there and say, ring now, ring now, so I don't know if they rang at that point, but certainly, erm, you know, I certainly asked them to, about perhaps sort of maybe about ten past ten maybe. Erm, then we went back up to, or I went, because I was on my own,
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