So why not phone her up first? Don't you think a well known TV journalist turning up with a camera crew at an ordinary member of the publics house might be intimidating? She was not a TV personality or head of some large organisation or politician with a press office that was used to dealing with the press.
Why not give her the chance to engage some representation or at least advice from family members before plastering her all over the nations media? Why did Brunt not try and arrange a meeting with and a few of these 'trolls'? You say he didn't know she was ill, so then maybe he should have done better research and not put her in the such a David and Goliath scenario up against the entire press. It was a very bad judgement on his part.
That is you will have to take up with Sky news. Sky news give a statement saying that Martin Brunt was just doing his job, so it seems that is how they work.
How would Martin Brunt know that BL was ill? What 'research' could he have done beforehand?
On the other hand all those tweeters tweeting abusive threats to the McCann's, would know that he McCann's were vunerable, their child was missing how do you think they were feeling? Some of them were stalking the McCann's saying how they saw them and where they went, that is so creepy.