I think he ignored requests to call the police because he thought the child would be found. He responded only to John Hill because he had the authority. When he realised that he had possibly messed up he tried to cover his tracks. There is no record of him calling Santos, so he may have been trying to help him out (as his boss). That's just my guess of what may have happened, obviously. There's a wide spread of times with mostly Tapas employees giving earlier times than the T9. We don't know who got it wrong.
Thanks G
I agree there seemed to be a covering of tracks somewhere along the way. We do know however that Santos could not have got his times correct
With regard to the date of the disappearance on 3rd May 2007, he remembers that at 22.00/22.15 received a phone call from receptionist (2) who said that John Hill was agitated
When he arrived at the scene about 10 to 15 minutes later, he immediately went to the reception where the GNR were present, taking a statement from the girl’s father.
Santos must have been called after 10.25 by Helder, if J Hill was agitated and he had to have arrived after 11pm if the GNR were there, so this timing is way out, by about 30 minutes at least and more if the GNR had been phoned at 10.41, before Santos was called
If the police were phoned immediately after the call from the waiter. The waiter's request must have been close to 10.30-10.40, but I suspect as you have already said, that Helder was awaiting instructions fro JH.
What a muddle of times and why wasn't the receptionist questioned about the request for him to phone the police by Matt? All very strange indeed.
