Why did the Ocean Club not call the police sooner?

[sadie]

Pardon? That's Helder Luis, not me.

Sorry, my mistake, Gunit.  Thanks Anna.

Like Gerry with the side of the road he chatted with Jez on, Heider Luis got it wrong almost without doubt.

What a flap he must have been in, not knowing what to do.  Guess he had a set of proceedings to go thru and nothing covered this scenario,

Twas the time that new guests sometimes booked in too, wasn't it?  Bet his instructions were to look after new guests before anyone else



Anyone know if there were new guests arriving that night?

[pegasus]

That sounds very likely. I wonder why the employees have such a problem with the time?

IMO there may have been mis-transcription of times. It is simply impossible to work out what happened by taking every time literally. Therefore I look at only the sequence, which works fairly well, ignoring all times except those in phone records. 

Thankyou for pointing out that the 2259 call is probably not to VS. Therefore HL maybe used his mobile to call VS?

[Anna]

22.00- 22.15 (wrong timing) .for phone call received by Vitor Manuel dos
Could it be the 10.57 call which would be just after the second police call and then it would all make sense?

Santos
( John Hill did not arrive until 22.33 so, think this timing is out . Should it read?...  22.40-22.57 ) 
 
With regard to the date of the disappearance on 3rd May 2007, he remembers that at 22.00/22.15 received a phone call from receptionist who said that John Hill was agitated
               
 he received a phone call from the reception, from receptionist Helder, who told him that John Hill was extremely agitated as a child had disappeared and that the GNR had been contacted but had not arrived yet. He added (the receptionist) that he had phoned the GNR post several times and that he had been told that they would arrive when they could but that they were investigating a theft in Odiaxere.
………….

The receptionist asked (Mr Santos the witness), whether he should contact the PSP, to which the witness replied no, as this area belongs to the GNR. Given the circumstances, the witness thought it best to go to the resort to find out more about the situation.
……………………………

Had to be 23.00+  when, Vitor Santos arrived.

When he arrived at the scene about 10 to 15 minutes later, he immediately went to the reception where the GNR were present, taking a statement from the girl’s father.
....

(Santos  must have been called after 10.25, if J Hill was agitated and he  had to have arrived after 11pm  if the GNR were there, so this timing is way out, by about 30 minutes at least and more if the GNR had been phoned several times, before Santos was called)


http://themaddiecasefiles.com/topic9-10.html

[sadie]

22.00- 22.15 (wrong timing) .for phone call received by Vitor Manuel dos
Could it be the 10.57 call which would be just after the second police call and then it would all make sense?

Santos
( John Hill did not arrive until 22.33 so, think this timing is out . Should it read?...  22.40-22.57 ) 
 
With regard to the date of the disappearance on 3rd May 2007, he remembers that at 22.00/22.15 received a phone call from receptionist who said that John Hill was agitated
               
 he received a phone call from the reception, from receptionist Helder, who told him that John Hill was extremely agitated as a child had disappeared and that the GNR had been contacted but had not arrived yet. He added (the receptionist) that he had phoned the GNR post several times and that he had been told that they would arrive when they could but that they were investigating a theft in Odiaxere.
………….

The receptionist asked (Mr Santos the witness), whether he should contact the PSP, to which the witness replied no, as this area belongs to the GNR. Given the circumstances, the witness thought it best to go to the resort to find out more about the situation.
……………………………

Had to be 23.00+  when, Vitor Santos arrived.

When he arrived at the scene about 10 to 15 minutes later, he immediately went to the reception where the GNR were present, taking a statement from the girl’s father.
....

(Santos  must have been called after 10.25, if J Hill was agitated and he  had to have arrived after 11pm  if the GNR were there, so this timing is way out, by about 30 minutes at least and more if the GNR had been phoned several times, before Santos was called)


http://themaddiecasefiles.com/topic9-10.html

Mkaes sense.

Good deduction    Anna

[G-Unit]

If Helder Luis phoned Vitor Santos it wasn't on the main line.

[pegasus]

@Anna. I also had assumed the 2259 call from reception was to VS.
However, as G-unit has pointed out, the reception landline records state that the 2259 call was to mobile 962***590, and elsewhere there is a list of employee mobile numbers (partly blanked) which gives VS mobile = 917***416, and LB mobile =962***590, which indicates that the 2259 call was to LB.

[ShiningInLuz]

Just a bit of spice to add to the mix.

Odiáxere is a small village to the NW of Lagos.  It is roughly the same distance from Lagos as Luz is - around 5 minutes or perhaps a little over by car.

10.41 first call to GNR.  Police in Odiáxere.  That's perhaps 12 minutes from Luz, unless one is speeding.

10.52 second call to GNR.  Police at Val Verde.  That was (replaced twice) a restaurant just to the east of Luz.  Look up Luz on Google maps and check out the Camping Turismo to the east.  The restaurant was/is on an urbanisation there.  It also happens to be close to the 2nd and 3rd digs by SY last year, but that I think is coincidence.

Val Verde to Luz OC depends on the traffic system in place.  The Luz one-way system before and after requires about 4 minutes.  However, I have seen a photo on here that suggests the one-way system had been suspended re the roadworks.  That would cut it to about 2 minutes.

10.52 plus 2 or 4 minutes before ETA.

If I am Smithman, or whoever dunnit, by the time the alarm was raised at around 10pm I have had ages to simply walk off into the distance.

[mercury]

Hi SIL, also

Which makes a joke of the argument that the police missed the "golden hour" due to incompetence when no one saw any abduction and the last time the child was seen was at 9.15 and the police werent called until after 10.30 and didnt arrive till about 11pm and PJ not arriving till midnight, golden hour indeed, NOT!

[OxfordBloo]

Hi SIL, also

Which makes a joke of the argument that the police missed the "golden hour" due to incompetence when no one saw any abduction and the last time the child was seen was at 9.15 and the police werent called until after 10.30 and didnt arrive till about 11pm and PJ not arriving till midnight, golden hour indeed, NOT!

As I said above, the golden hour is metaphorical. It means the earlier observation and investigations are carried out comprehensively, the more likely a solution is to be found.

[pegasus]

2nd call to GNR at 2252, then allow 1 min for radio call to police car passing through Valverde, then 2 mins drive to main reception, so GNR arrive at main reception about 2255.

[ShiningInLuz]

2nd call to GNR at 2252, then allow 1 min for radio call to police car passing through Valverde, then 2 mins drive to main reception, so GNR arrive at main reception about 2255.

Pretty close.  22.52 plus 2 to 4 minutes.  OC reception around 22.54.

Now is the problemo.  How long in reception and how long to get to 5A?

Let me answer the second part first because that is easy.  Whether on foot or by car the travel time between the OC main reception and 5A is around 1 to 2 minutes.

What I don't know is how long they spent in OC reception yakking about what was kicking off.  Seconds, minutes, more than this?

[pegasus]

Pretty close.  22.52 plus 2 to 4 minutes.  OC reception around 22.54.

Now is the problemo.  How long in reception and how long to get to 5A?

Let me answer the second part first because that is easy.  Whether on foot or by car the travel time between the OC main reception and 5A is around 1 to 2 minutes.

What I don't know is how long they spent in OC reception yakking about what was kicking off.  Seconds, minutes, more than this?

The GNR spent some time at main reception as the father was there, also MO, and SB who translated what the father said. Then the 2 GNR (and GM MO and SB) went in the GNR car to the apartment.(source: Da Costa statement Oct 2007).
ETA If we allow a few minutes translation at reception and 1 minute drive that gives arrival at 5A at about 2300?

[ShiningInLuz]

The GNR spent some time at main reception as the father was there, also MO, and SB who translated what the father said. Then the 2 GNR (and GM MO and SB) went in the GNR car to the apartment.(source: Da Costa statement Oct 2007).
ETA If we allow a few minutes translation at reception and 1 minute drive that gives arrival at 5A at about 2300?

Sounds about right, give or take a couple of minutes.  I doubt we'll get a more accurate estimate.

[pegasus]

These comms are between RO near apartment and MO near main reception, see RO rog, the subject, at least of the first 6 comms, is: when will police get to apartment. The GNR arrival at apartment is IMO after the 2nd voice call. So the GNR arrive at apartment shortly after 2306 IMO.

A later possibility is that GNR arrive at apartment at about 2325, if so then the 2324 txt in this list, and the brief voice calls at 2314 and 2317 between two other mobiles, would also need to be taken into account.

[mercury]

As I said above, the golden hour is metaphorical. It means the earlier observation and investigations are carried out comprehensively, the more likely a solution is to be found.

Then you can't blame police if the opportunity wasn't there for them inititally.