Well, they don't mention the colours of the 15 layers, just that here were 15 layers. If one under the red was white, it wouldn't be visible but encased inside the 15 layers. From the look of the kitchen, I don't think they read House and Home and they probably just painted it themselves.
But if painted wood is scratched to the extent claimed, length and depth, resulting in 25 flakes attaching to the silencer some measuring 0.6mm then I struggle to see each flake 'encased'. I'm thinking ragged edges with visible evidence of other colours from the 14/15 layers particularly the white underlaying the red. I'll carry out an experiment.
I scratched the underside of a window sil yesterday, my own I hasten to add, with a fairly blunt pen knife and visible paint chips/flakes dropped onto the carpet. So as far as I can see Peter Sutherst's claims are correct ie had the scratches occurred on 7th Aug then paint chips/flakes would be visible on the carpet in SoC photos.
Peter Sutherst seems like everyone's favourite Grandad in appearance and manner.
Who was responsible for internal maintenance? I'm assuming it was the Henry Smith charity?