At what time were the police called after Madeleine's disappearance?

[icabodcrane]

Manager Emma Louise Knight stated that at about 22.17 she received a call from Lyndsey Johnson, the creche Manager, informing her that the girl had gone missing. I met Lyndsey and the Service Manager, Amy Tierney, near to the Tapas Bar and we initiated the 'Mark Warner procedures for the search of a missing child'.  She adds that the hotel manager, John Hill arrived at the location from which the searches were being organised and I can confirm that he called the police.

http://www.mccannpjfiles.co.uk/PJ/EMMA-LOUISE.htm

Hearsay again,  and of no evidential value

 

[Redblossom]

Manager Emma Louise Knight stated that at about 22.17 she received a call from Lyndsey Johnson, the creche Manager, informing her that the girl had gone missing.

So we have a fairly accurate, documented, record putting Kate's alert at least close to 2200 ...

if so makes a mockery of your trying to make out police were called from 9.30 to 10 haha
 

Tara

[registrar]

And the inspector Gonçalo Amaral didn't arrive at all !

Sorry Anne and DCI.  I got that wrong.  I should have said the PJ arrived at around midnight.  Amaral stayed in bed.

Sorry, Angelo, but you got the bed wrong as well. GA didn't sleep a wink ! A little lost girl, nobody in Portugal, knowing that, goes to bed.

He stayed in bed - whether he slept a wink or not does not matter a jot

He had made up his mind and did precisely NOTHING

That's unprofessional at best - callous and cruel at worst

Regardless of the nationality of the girl

[icabodcrane]

And the inspector Gonçalo Amaral didn't arrive at all !

Sorry Anne and DCI.  I got that wrong.  I should have said the PJ arrived at around midnight.  Amaral stayed in bed.

Sorry, Angelo, but you got the bed wrong as well. GA didn't sleep a wink ! A little lost girl, nobody in Portugal, knowing that, goes to bed.

He stayed in bed - whether he slept a wink or not does not matter a jot

He had made up his mind and did precisely NOTHING

That's unprofessional at best - callous and cruel at worst

Regardless of the nationality of the girl

hmm  ... the Chief of police should have been scouring scrub land on his hands and knees should he ?  ...  whilst the missing child's father was in the kip  (  yes !  ...  Gerry McCann went to sleep that night too ...  as confirmed by Kate in her book )

[John]

And of course we get to the crux of the matter when we find out that Matthew asked reception to phone the police at...wait for it...just after 10.05pm!!

all hell broke loose, we went round to check firstly on Grace to make sure she was okay and we dropped Rachael up there, telling her that she wasn't to move, Jane came out of the apartment, did she come out of the apartment at that point or was it later in the evening, I can't remember, but I remember seeing them, you know, most of the time and then for the rest of the evening they were stood, you know, at the doorways to the apartments, erm, we went back round, erm, and everybody was just running around like sort of headless chickens, so I remember saying, you know, we need a plan, I mean, I don't know why I said that but I think I'd just read too many novels, because everybody just seemed to just sort of run, there was sort of no organisation, you know, and it was obviously important that we, you know, we did something constructive rather than just running around looking in the hedgerows if, you know, what we, because we all went through this, you know, is she really gone, surely she must have just sort of wandered off and we're just going to find her and she's going to be there, but, you know, she's like a four year old child and, you know, she, I mean, all the doors were shut, she wasn't really going to run off and then Jane said, the shutters up, and, you know, we sort of scarpered and Dave and Russell were just running off sort of shouting, so Fiona, I think, asked me to go and phone the Police, so I actually went down the route to where she would have gone for Nursery drop off, which his back to the, to the main reception essentially, so I went down that route looking for her at that time and I asked the reception to phone the Police, and that must have been about five past, it's difficult to know what time it was at that time, but maybe about ten past ten, five past ten, ten past ten'.

http://www.mccannpjfiles.co.uk/PJ/MATTHEW-OLDFIELD-ROGATORY.htm

Stamp 00.48.23 > 00.51.10

[John]

Soooooooooooo, the question arises now...why didn't they or did they??   

Now we get to the truth just as I thought.

"Quite quick then''

Reply 'Yeah, sort of pretty much, you know, straight away, erm, I think it was only, but then it was a kind of, it was surreal when you got there, I said, you've got to phone the Police, you know, a child's been taken, and they went, oh no, she's probably just sort of woken up and he thought she's probably sort of wandered off or something like that and you thought, yeah, maybe you're right, maybe you're right, erm, can you please, it was sort of, it was kind of, it was sort a weird kind of lack of urgency, you know, he'd ring, but you had to sort and stand there and say, ring now, ring now, so I don't know if they rang at that point, but certainly, erm, you know, I certainly asked them to, about perhaps sort of maybe about ten past ten maybe.

http://www.mccannpjfiles.co.uk/PJ/MATTHEW-OLDFIELD-ROGATORY.htm

Stamp 00.51.10 > 00.55.19

[icabodcrane]

And of course we get to the crux of the matter when we find out that Matthew asked reception to phone the police at...wait for it...just after 10.05pm!!

all hell broke loose, we went round to check firstly on Grace to make sure she was okay and we dropped Rachael up there, telling her that she wasn't to move, Jane came out of the apartment, did she come out of the apartment at that point or was it later in the evening, I can't remember, but I remember seeing them, you know, most of the time and then for the rest of the evening they were stood, you know, at the doorways to the apartments, erm, we went back round, erm, and everybody was just running around like sort of headless chickens, so I remember saying, you know, we need a plan, I mean, I don't know why I said that but I think I'd just read too many novels, because everybody just seemed to just sort of run, there was sort of no organisation, you know, and it was obviously important that we, you know, we did something constructive rather than just running around looking in the hedgerows if, you know, what we, because we all went through this, you know, is she really gone, surely she must have just sort of wandered off and we're just going to find her and she's going to be there, but, you know, she's like a four year old child and, you know, she, I mean, all the doors were shut, she wasn't really going to run off and then Jane said, the shutters up, and, you know, we sort of scarpered and Dave and Russell were just running off sort of shouting, so Fiona, I think, asked me to go and phone the Police, so I actually went down the route to where she would have gone for Nursery drop off, which his back to the, to the main reception essentially, so I went down that route looking for her at that time and I asked the reception to phone the Police, and that must have been about five past, it's difficult to know what time it was at that time, but maybe about ten past ten, five past ten, ten past ten'.

John,  whether Matthew Oldfield asked reception to phone the police or not   (  and the receptionist makes no mention of the request in the witness statement you brought to us )  the fact is  ...  no call was made  until 20.41pm that night

That is a  'fact'  ...  it is there in the phone records !

[John]

Just as I thought the Portuguese receptionist was shit scared to call out the GNR in case it was a wild goose chase.  Bloody typical!!

They wasted 30 precious minutes!

[icabodcrane]

Just as I thought the Portuguese receptionist was shit scared to call out the GNR in case it was a wild goose chase.  Bloody typical!!

They wasted 30 precious minutes!

That  is a possibility

[Angelo222]

Just as I thought the Portuguese receptionist was shit scared to call out the GNR in case it was a wild goose chase.  Bloody typical!!

They wasted 30 precious minutes!

Great work on the statement cites John.   


Too many people never bother to put the effort into wading through them as you have.   I am going to have a look at that receptionists statement again because I agree that there is an issue here which Ocean Club and Manager John Hill may just  have to address.  Was this receptionist negligent?

[DCI]

Just as I thought the Portuguese receptionist was shit scared to call out the GNR in case it was a wild goose chase.  Bloody typical!!

They wasted 30 precious minutes!

Great work on the statement cites John.   


Too many people never bother to put the effort into wading through them as you have.   I am going to have a look at that receptionists statement again because I agree that there is an issue here which Ocean Club and Manager John Hill may just  have to address.  Was this receptionist negligent?

Here's a few for starters, Angelo.

Date: 2007/05/09
Witness Statement
Helder Jorge Samaio Luis
Occupation: Receptionist Ocean Club

Has worked at the Ocean Club for almost a year and a half and works as a Receptionist at the main Ocean Club Reception. He doesn't work fixed hours but he always works on the 16.00 to 34.00 shift.

All his work takes place at the main reception.

He knows about the situation that happened at the Ocean Club concerning the disappearance of a little given that on the day in question (03/05/2007) he was on duty and was contacted by a member of staff from the Tapas Restaurant between 09.30 and 22.00 who informed him that the daughter of some guests who were dining there had disappeared.

That he immediately contacted the GNR in Lagos, shortly after this the child’s father and John Hill arrived at the reception and he phoned the GNR again.

He then contacted the head of reception Vítor Santos and informed him of the situation.

He remained at the OC reception until 24.00 when he was replaced by a colleague Mr Eliseu.

He then left the OC and went home.

He did not see or hear anything suspicious on 3rd May nor on the previous days.

Reads, signs, ratifies.

http://www.mccannpjfiles.co.uk/PJ/HELDER_LUIS.htm


Vitor Manuel dos Santos

With regard to the date of the disappearance on 3rd May 2007, he remembers that at 22.00/22.15 he received a phone call from the reception, from receptionist Helder, who told him that John Hill was extremely agitated as a child had disappeared and that the GNR had been contacted but had not arrived yet. He added (the receptionist) that he had phoned the GNR post several times and that he had been told that they would arrive when they could but that they were investigating a theft in Odiaxere. The receptionist asked the witness whether he should contact the PSP, to which the witness replied no as this area belongs to the GNR.

http://www.mccannpjfiles.co.uk/PJ/VITOR-SANTOS.htm


Emma Louise KNIGHT

Hotel Manager

On the night of 3rd May, after having finished work, I planned to meet a group of colleagues at 22.30 to go out. At about 22.17 I received a call from Lyndsey Johnson, the creche Manager, informing me that the girl had gone missing. I met Lyndsey and the Service Manager, Amy Tierney, near to the Tapas Bar and we initiated the 'Mark Warner procedures for the search of a missing child'.

http://www.mccannpjfiles.co.uk/PJ/EMMA-LOUISE.htm


Amy Tierney
The witness remembers that upon entering the bedroom at the time of the disappearance, she saw that the bed that the two babies were sleeping (reparou que a cama que os dois bebes encontravam-se a dormir) and she saw that the bedclothes of the bed near the window were rumpled as if someone had been sitting there, that the bedclothes of Madeleine's bed had been pushed back and that on top of the bed was a small child's blanket and a cuddly toy.

http://www.mccannpjfiles.co.uk/PJ/AMY-ELLEN-TIERNEY.htm

JOHN ELLIOT HILL

http://www.mccannpjfiles.co.uk/PJ/JOHN_HILL.htm

[AnneGuedes]

And the inspector Gonçalo Amaral didn't arrive at all !

Sorry Anne and DCI.  I got that wrong.  I should have said the PJ arrived at around midnight.  Amaral stayed in bed.

Sorry, Angelo, but you got the bed wrong as well. GA didn't sleep a wink ! A little lost girl, nobody in Portugal, knowing that, goes to bed.

That rather depends on how you read his book, but why would he tell us that his wife pulled the daughter to herself to leave his place in the bed free if he was not going to use it? 

Contei-lhe e instinitivamente colocou a mao no peito pequeno e quente de Ines, sem no entanto a puxar para junto de si de forma a deixar o meu lugar livre...

Your claim that nobody knowing that goes to bed is quite silly really. Most Portuguese people, even in PDL did go to bed.  Why people make such wild exaggerated statements as that about nobody going to bed is quite beyond me.

Instead of treating "silly" anyone you feel like treating so, read ! read honestly ! read without cutting phrases in the middle !
...colocou a mão no peito pequeno e quente de Inês, sem no entanto a puxar para junto de si de forma a deixar o meu lugar livre. A minha mulher conhece-me bem e sabe que não me iria deitar.
You're dangerous, Gilet, you try to make people say exactly the contrary of what they said. What for ? This is how "myths" (a beautiful word for ridiculous lies) are born.
I would appreciate your apologizing.

[Angelo222]

Many thanks for posting those extracts DCI.   

The two members who asserted the following >

I. It didn't take the GNR nearly an hour to respond to the first alert.

II. The GNR weren't dealing with another call when alerted.


I will accept that apology now Anne and Ica??

[Angelo222]

For the sake of new readers let's list the facts.

10.05pm» Matthew Oldfield spoke with Gerry McCann immediately after checking the apartment shortly after 10pm and went immediately to reception where he asked the receptionist to phone the police for help. The receptionist was dismissive of his plea and suggested a local search of the grounds first.

10.15pm» Appears to have been a discussion between restaurant manager Vitor Santos and main receptionist Helder Luis as to why the GNR were taking so long to arrive and commented that Club Manager John Hill was agitated at the delay.

10.30pm» John Hill describes arriving at the resort just after 10.30pm and asks main receptionist to call GNR again.


What I would like to know is why the first telephone call listed on the telephone schedule is only recorded at 10.41pm?

[Redblossom]

It's easy to cherry pick from statements to build a theory of what happened and when based on prople's memories, fact is the timeline of when the alarm was raised varies from 9.30 to near 10.30. To take Matthew Oldfield's time of 10.05 as defacto as the time when he asked for police to be called, is stretching it a bit IMO as the check happened at 10pm, the flat was searched, Kate ran back to the tapas bar, everyone running up to check, Matthew checking his own child, having a think about what to do with all the chaos, everyone in a panic, and setting off on his search, and on the way stopping at the reception, all within five minutes?

None of the Tapas group said the check was before 10pm. In fact according to Gerry it was at 10.03***

My point being, no one can really pinpoint anything with any accuracy. It would be better if the call records of the person who said he called police *several* times to be found.

----

***

Half and hour later, without anything to remark, it being 22h03, he again alerted KATE that it was time to check the children. She immediately made her way to the apartment by the usual path, having entered through the back door. About 10 minutes later, he started to worry about her taking so long, and, at the moment the deponent prepared to get up and to check why she was taking so long, KATE appeared running, completely distraught and crying, saying that MADELEINE had disappeared and that she was sure because she had looked throughout the entire house.

http://www.mccannpjfiles.co.uk/PJ/GERRY-MCCANN-10MAY.htm