Did OC reception let Madeleine down?

[Robittybob1]

We know that Matt went straight to main reception and spoke with the duty receptionist.  We know that the receptionist suggested that the girl may have simply ran off and was hiding somewhere.  So who to blame for not calling the police immediately Rob?

Did he really go straight there?  Does he say who he spoke to?  Do they confirm this?  I'm not convinced yet.

[John]

Hardly a busy night and where is there a call about the Odiaxere incident?

See calls listed under Securitas Direct Portugal LDA.

[John]

Did he really go straight there?  Does he say who he spoke to?  Do they confirm this?  I'm not convinced yet.

Helder was the only person on duty so work it out.

[Robittybob1]

I stop traffic on the road regularly near my farm to allow plant or animals to cross.  And it is a B route with fast traffic on it.

Sounds scary.  Do you use road signs or just hand signals?

Helder was the only person on duty so work it out.

But I suggest he didn't get this far.  So Helder isn't ignoring him as much as being unaware of Matt.  I just can't swing my opinion one way or the other.

[John]

Sounds scary.  Do you use road signs or just hand signals?
But I suggest he didn't get this far.  So Helder isn't ignoring him as much as being unaware of Matt.  I just can't swing my opinion one way or the other.

I wave them down as i was trained to do years ago.

Helder omitted his conversation with Matt for obvious reasons.

Night now...with two on the naughty stool I've had enough for one night.   

[Robittybob1]

I wave them down as i was trained to do years ago.

Helder omitted his conversation with Matt for obvious reasons.

Night now...with two on the naughty stool I've had enough for one night.   

Sorry to hear that. 
"Obvious reasons" - what would they be?

[John]

Sorry to hear that. 
"Obvious reasons" - what would they be?

He was asked to phone the police but didnt, would you admit it?

[Robittybob1]

He was asked to phone the police but didnt, would you admit it?

OK, you say "Helder was asked to phone the police but he didnt".
 Amy tells Lyndsay, lyndsay tells Helder, Helder tells his manager Vitor

He then contacted the head of reception Vi­tor Santos and informed him of the situation.

Vitor Santos makes it pretty clear the receptionist had rung the police. 

With regard to the date of the disappearance on 3rd May 2007, he remembers that at 22.00/22.15 he received a phone call from the reception, from receptionist Helder, who told him that John Hill was extremely agitated as a child had disappeared and that the GNR had been contacted but had not arrived yet. He added (the receptionist) that he had phoned the GNR post several times and that he had been told that they would arrive when they could but that they were investigating a theft in Odiaxere.

And all this happened at around the time Matt supposedly called in on Helder. 

[Robittybob1]

Wow is there a simple answer to why John Hill was agitated about a missing girl even before he knew about Madeleine McCann had gone missing?

[G-Unit]

OK, you say "Helder was asked to phone the police but he didnt".
 Amy tells Lyndsay, lyndsay tells Helder, Helder tells his manager Vitor Vitor Santos makes it pretty clear the receptionist had rung the police.  And all this happened at around the time Matt supposedly called in on Helder. 

There is no evidence that Helder phoned his boss between 10pm and 10.15pm. In fact there's no evidence he phoned him at all.

[Robittybob1]

There is no evidence that Helder phoned his boss between 10pm and 10.15pm. In fact there's no evidence he phoned him at all.

So what he says in his statement isn't evidence???  http://www.mccannpjfiles.co.uk/PJ/HELDER_LUIS.htm

That he immediately contacted the GNR in Lagos, shortly after this the child's father and John Hill arrived at the reception and he phoned the GNR again.

He then contacted the head of reception Vi­tor Santos and informed him of the situation.

Is Vitor Santos his boss?  Are we talking of the same person?
In Vitor's statement "His functions are the management of bookings and the control of contracts whether with private individuals or travel agencies. He is responsible for the management and supervision of the reception."  Sounds like the boss of reception staff.

[Robittybob1]

Vitor Santos says

With regard to the date of the disappearance on 3rd May 2007, he remembers that at 22.00/22.15 he received a phone call from the reception, from receptionist Helder, who told him that John Hill was extremely agitated as a child had disappeared and that the GNR had been contacted but had not arrived yet. He added (the receptionist) that he had phoned the GNR post several times and that he had been told that they would arrive when they could but that they were investigating a theft in Odiaxere.

So G-Unit is it just because these calls are not on a list that you say they never happened?
What I've seen of the lists they look like they are typed up so they could have missed to type in that particular call.

[Benice]

He was asked to phone the police but didnt, would you admit it?

I also wondered whether that was the reason - although I wouldn't blame him for not ringing the police immediately - as in the past other children who went missing at the OC were found via the 'missing child' procedure.  He obviously thought this was just another case of a child wandering off.

I can't think of a single reason why Matt would lie about going to reception and asking for the police to be called.  What did he have to gain by lying about it?   (If that is what is being suggested)

IMO

[Robittybob1]

When you get two statements that support each other it definitely sounds correct.   If one said they phoned and the other didn't mention it, then there would be doubts but when they support each other I'm encouraged they are telling the truth.

[G-Unit]

Vitor Santos says
So G-Unit is it just because these calls are not on a list that you say they never happened?
What I've seen of the lists they look like they are typed up so they could have missed to type in that particular call.

That would be a coincidence, wouldn't it?

962414590 phoned at 22.59 Luis Barros (Millenium) He was phoned by Nelson Rodriguez. Both men's statements confirm this call.

917684772 phoned at 23.05 and 23.28. Jeronimo Salcedas. He mentions being telephoned in his rog interview.

961924789 phoned at 23.57. Nelson Rodriguez. This call isn't mentioned but is probably connected to searching like the above calls.

I can see no reason why the call from Helder to Santos isn't there.