I can see your point, they can see your point they just do not like it as it does not fit in with the McCanns morality swim in that Egyptian river...de nile. It wasn't us gov,nope we don't know anything. apart from it wasn't us.
Oh. oh. oh. I worked it out...'Hundreds of thousands of comments from the general public condemning the McCanns for their neglegent behaviour = McCann bashers/abusers/evil trolls! 
There may indeed have been "hundreds of thousands of comments" of condemnation but that these may have been made by the "general public" is stretching credulity a bit.
For example, I imagine you must have contributed quite a cache over the years to the 'hundreds and thousands' and may even have churned out a few hundred thousands of your own.
It is all very negative, don't you think?
Much better to think positively and whatever you may think of Madeleine's parents ... please be aware the majority of the 'general public' probably never give it a single thought ... beyond wishing Madeleine well.
The topic of the thread is
"Gerry McCann claimed that they received many letters of support" Which they did; and these are the only ones which matter in the real world