From Madeleine
All the same, we were reassured to see some UK police that day in the shape of three family liaison officers (FLOs) from the Leicestershire force, which had also officially logged Madeleine as missing. They came to introduce themselves and to outline their dual role: supporting us and our family and acting as a conduit for the flow of information between us and the PJ. After the trouble we’d had getting anyone in the PJ to talk to us, that was a relief, although the FLOs would soon find themselves almost as frustrated as we were in this regard.
The police and judiciary in the country where a crime has been committed have primacy in any investigation. If interviews need to be conducted or lines of inquiry followed in another country, they request such help under mutual legal assistance treaties and protocols, and results are sent back to them. The Portuguese police were apparently reluctant early on to accept any help beyond this from their counterparts in the UK. However, in addition to the Leicestershire FLOs, they did permit forensic psychologists from CEOP, the Child Exploitation and Online Protection Centre, and an analyst from the National Policing Improvements Agency to come to Praia da Luz the following week. Even that may have been unprecedented: we understood this was the first time the Portuguese authorities had ever allowed any foreign force into the country to assist in an investigation. In such a situation, an element of pride is bound to come into play, and the relationship always seemed quite tricky. It never amounted to an effective pooling of information, ideas or intelligence.
It appeared that the British officers were told very little about what was going on and that their role was essentially confined to making suggestions or volunteering resources. The local police, not used to disclosing the details of an investigation, were clearly wary of answering all the questions they were being asked. According to what we would hear a few weeks down the line, the Leicestershire officers were told in no uncertain terms that if the PJ declined any ideas they proposed or refused offers of additional expertise they must accept this. If they didn’t, they would be excluded from the investigation completely.
Still, we were very grateful for their involvement, which would substantially improve communications. In the coming weeks we would meet DCS Bob Small, who we found straight-talking and honest. A lot of hard work went on at home as well, where DS Stuart Prior, the senior investigating officer, was kind enough to show our relatives round the incident room – and Gerry, too, later on.